Sumac Grill at this hotel is a breakfast haven. I felt like a hungry bear about to hibernate, with their wide selection of freshly prepared breakfast dishes and a variety of fruit juices and hot beverages. It was an oasis for my growling stomach.

Plastic bottles and carton coffee mugs instead of reusable glass and crockery.

Comfortable bed. Furthermore, free parking was handy. Brilliant base for exploring Mardin.

confortable room especially bed.. reception was helpful

location is not in old city center.

The divisible Ballroom was sick for our huge dance party, and the audio/visual equipment made us feel like rockstars. The hotel was super cool and modern, and the staff were hella friendly. It was an awesome vacation!

The only thing that could've been better is if they had a cooler hangout spot for young party-goers like us. Maybe a rooftop bar or a game room with a pool table.

The hotel is very clean room and very friendly staff and nice location service is very good .

The hotel is super easy to find with lots of parking spaces available. The internet works like a charm, allowing me to stay connected throughout my stay. The staff is jaw-droppingly multilingual, professional, kind, and very polite. The location is mind-blowing, with a big mall and nearby shops within walking distance. Getting to the old town is a breeze with taxis or "dolmush" readily available. The rooms are great, with comfortable beds and a well-maintained bathroom. The size of the room is fair, and the chair and armchair were surprisingly comfortable. The fridge worked perfectly fine. The hotel offers a range of amenities including a bar/lounge area, restaurant, coffee shop, fitness center, indoor swimming pool. The flat-screen TV, kitchenette, refrigerator, and business center are also available for convenience. The express check-in/-out and VIP check-in/-out options make the stay even more convenient. The in-room breakfast and children's menu provide a delightful experience for guests. The hotel is wheelchair accessible and ensures a pet-free environment. The air conditioning in the non-smoking rooms adds to the comfort of the stay.

The hotel offered a quiet and comfortable stay, with large and clean rooms equipped with strong Wi-Fi. The friendly staff was always available to ensure our needs were met. The breakfast buffet exceeded our expectations with a wide variety of options available. The location was conveniently central to the city's historical center, making it easy to explore the area and take in the local culture. The highly-rated laundry service was quick and reliable, adding to the overall satisfaction of our stay.

The prices were slightly over our budget.

Very friendly staff, comfortable room with great view, nice amenities, good value for money, spacious and modern room, comfortable bed and bathroom.

Nothing to dislike.

The room was spacious, clean, modern. The bed was large and comfortable. The bathroom was spacious and clean. The view from the window was amazing. The WiFi connection was great. The lounge area near the lobby is spacious and cozy.

I had a great stay at this hotel. The staff was incredibly friendly and helpful, adding to an overall warm and welcoming atmosphere. The facilities were kept clean, and I enjoyed using the sauna and pool during my stay. The hotel provided transportation services which was very convenient for me to explore this city. The breakfast was delicious, and there were a variety of options to choose from.

Nothing to dislike.

Our stay at this hotel was a delightful experience. We were impressed by the luxurious and comfortable amenities provided. The hotel is located on high grounds, offering breathtaking views of the nearby valley. The room was spacious and elegantly furnished, with amenities like an ironing board, safe, and a comfortable bed that made us feel right at home. We also appreciated the soundproofed rooms, ensuring a peaceful and restful night's sleep.

In summary, we highly recommend this hotel for families seeking a luxurious and comfortable stay. The hotel's location, amenities, and friendly staff make it an excellent choice for a memorable vacation or business trip.

Enjoyed the rich breakfast with waffles and the special cocktails at the bar. Loved the convenience of the free WiFi, fitness center, and indoor pool. Close to interesting historical sites.

Oh, and how could I forget the pleasure of the chilled meals and snacks. .

Our romantic escape was enhanced by the friendly and multilingual staff who made us feel welcome and comfortable throughout our stay. The location, near a big mall and shops, allowed us to easily access the old town with a quick taxi ride. the breakfast buffet was delicious and filling, while the reasonable prices at the restaurant and bar made relaxing with a drink a pleasure for us.

Although our overall experience was pleasant, we experienced some occasional power failures during our stay. the semi-individual air conditioning/heating controls in the rooms were difficult to use and made the temperature not as cool as we would have liked.

The hotel offered a great variety of breakfast options and the rooms were clean and well-furnished. The hotel was located in a quiet area and had beautiful views of the surrounding area. the indoor pool and fitness center were a great plus.

The staff members were not very helpful and the service was slow. It was difficult to communicate with them due to a language barrier.